Course Description

In Part 1 you learned how to avoid triggering a customs audit by creating a set of practice standards for U.S. Customs compliance and in Part 2 you will learn how to put those practices to work for you with what to do and what to expect when your company is selected for a U.S. Customs audit. If you are responsible for your company's customs compliance into the U.S. then Part 2 of this series is particularly for you.

  • In-class seminar

  • Thursday, October 11, 2018

  • 12:30 pm - 3:30 pm PT

  • Pacific Customs Brokers, 17637 1st Avenue, Surrey, BC

  • $105 CAD

Professional Development

Are you a professional designate? We’ve got your annual maintenance points here. Whether you’re a CCS, CES, CTCS, a legal, accounting, trade or logistics professional we’ve got your continuing education credits. With this course you will earn a total of 5 CCS points and 5 CTCS from CSCB and 3 CCS points from NEI towards your designation(s).
Professional Development

Who Should Attend?

The material in this course is relevant to parties responsible for customs documentation and audits within your company's U.S. import process or if you're looking for professional development credit. Whether you are the Owner, Manager, Supervisor, Coordinator or Logistics staff of a company importing into the U.S., under review by CBP, with newly hired staff, or needing points for your professional designation then this is for you.


Topics Include

Understanding your responsibilities can be the difference between keeping and losing your importing privileges. In-depth compliance verifications by customs agencies require that both importers and exporters maintain well-documented compliance procedures and establish adequate internal controls so in Part 2 we teach you how to do just that. You will learn about prior disclosure, reasonable care and the various types of audits your company will be subject to if found non-compliant. By taking Part 2 not only will you build upon your customs compliance foundation by diving deeper into the Part 1 topics but most crucially your take away will be a better understanding of what to do and what to expect when your company is selected for a trade compliance verification - aka a customs audit.

  • Priority trade issues

  • Customs audit triggers

  • Reasonable care

  • Record keeping

  • Risks of non-compliance

  • Liquidated damages and penalties

  • Prior disclosure

  • C-TPAT enrollment and benefits


When you open that trade compliance verification notification in the mail your first question is probably, "Now what?" Your first step should always be to call your customs broker, but aside from that attending this course is a great resource to get answers to all those questions that are about to start flowing your way. We've put together some preliminary questions that this course will directly answer and encourage you to bring your questions to our expert who will gladly address them for you.

  • My company was selected for a U.S. Customs Audit, now what?

  • What is the importer responsible for?

  • What does a customs broker do for you during an audit?

  • How do I know if our customs compliance is adequate?

  • What is reasonable care?

  • What questions should I be asking my customs broker?

  • How do I fix an error on an old entry submitted to customs?


You may register for any one or both sessions in the series. Receive almost 20% off by registering for Part 1 and 2 together! The listed price includes GST tax.

"Education is what survives when what has been learned has been forgotten."

- B.F. Skinner


Sales Manager, Farmers Fresh Mushrooms Inc.

Angela Austin

Sales Manager, Farmers Fresh Mushrooms Inc.

I did not know it is the importer’s responsibility for correct tariffs. Great to know!
Supply Chain Supervisor, Saltworks Technologies Inc.

Christopher Nichols

Supply Chain Supervisor, Saltworks Technologies Inc.

Exceeded all my expectations. The seminar was very informative!
Operations Technician, Patterson-UTI Drilling Canada Limited

Joe Scully

Operations Technician, Patterson-UTI Drilling Canada Limited

Best part were the documentation examples (Proforma, NAFTA, Invoice).
Import/Export Coordinator, Rimex Supply

Randy Watson

Import/Export Coordinator, Rimex Supply

Met my expectations [particularly] with customs compliance and the repercussions of non-compliance.
Controller, Natures Formulae Health Products

Victoria Pearson

Controller, Natures Formulae Health Products

I found the information very helpful. I'm completely new to this and this is a great foundation.
Logistics Coordinator, Hillsound Equipment

Brian Gillan

Logistics Coordinator, Hillsound Equipment

Learned a lot and took time to answer questions. Very helpful.
Warehouse Inventory Coordinator, JD Sweid Foods

Dawn Warkentin

Warehouse Inventory Coordinator, JD Sweid Foods

I understand what questions to ask my broker and what exactly their role is.
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  • April Collier

    Senior Trade Advisor

    April Collier

    Licensed Customs Broker and Certified Customs Specialist with over 35 years' experience in the import-export industry. April is a Senior Trade Advisor with Pacific Customs Brokers (USA).